Whilst Edoceo Pty Ltd trading as Casley-Smith International (Australasia) ("we," "us') have attempted to make the information on this website as accurate as possible, the information is provided in good faith without any express or implied warranty. We attempt to ensure that the content is current, however, we do not guarantee its currency or accuracy.
What Personal Information We Collect:
1.1 We collect information from you to provide you with a smooth and efficient learning experience and to ensure that you meet our course inclusion criteria.
We collect your name, address, phone number and email. We collect copies of your health degree's that are required as a pre-requisite for your attendance in this course.
1.2 Our Checkout software is managed by Clickfunnels (third party website hosting software).
1.3 Credit card details are not stored by us and are processed by a secure 3rd party payment processor (STRIPE).
1.4 To update your details please contact us via firstname.lastname@example.org.
How We Use Collected Personal Information:
2.1 We may collect and use your personal information for the following purposes:
• To improve customer service and contact you before and after the course.
• To abide by tax regulations and include appropriate details on purchase receipts (if applicable).
• To personalize and understand usage trends. We may use information in the aggregate to understand how our Users as a group use the services and resources provided by us.
• To send periodic emails.
Sharing Your Personal Information:
3.1 We do not sell, trade, or rent personal information to others.
3.2 We will not share your information with third parties, such as the Australasian Lymphology Association (ALA), unless we receive your consent to do so. If the ALA cross checks someone seeking membership we will, however, be able to use your information to verify whether or not you have completed one of our courses.
4.4 If you have any concerns about our use of your personal information, please contact us via email@example.com and let us know what the problem is. We will respond to your concerns within 30 days. If you are not happy with how we manage your concerns, you can contact the Australian Privacy Commission, available at http://www.oaic.gov.au.
Terms and Conditions
These Terms and Conditions are to help you understand what our policies are regarding course attendance, refunds and intellectual property.
Whilst Edoceo Pty Ltd trading as Casley-Smith International Australasia ("we," "us') have attempted to make the information on this website as accurate as possible, the information is provided in good faith without any express or implied warranty. We attempt to ensure that the content is current; however, we do not guarantee its currency or accuracy.
Order Placement, Acceptance and Refunds
1.1 Under Australian consumer law, a retailer must provide a repair, replacement or refund if an item is faulty or significantly not as described.
1.2 Refunds for change of mind are not a legal obligation. We would like to ensure that our students are pleased with the educational material that we provide. We offer the following conditions for consideration of a partial refund (minus merchant fees) and a $75(AU) admin fee:
- written request for a refund, to firstname.lastname@example.org, must be received within 4 weeks of the online learning commencing
- we need to understand the reason for the refund request so that we can implement quality improvement processes
1.3 If you are sick you will need to complete the course at your own expense at a later date. Being sick does not entitle you to a refund. We run our practical courses in pairs and as such if someone cannot attend our courses it causes some difficulty in the practical sessions. We therefore require at least 24 hours notice.
1.4 In 2020, in the event that our course is postponed due to government restrictions caused by the Coronavirus-19, we will either refund your course fees or move your enrolment to a 2021 course at the same rate.
1.5 Any flights or travel expenses are to be booked by you at your own risk.
1.6 Our courses are currently recognised by the Australasian Lymphology Association (ALA). All Australian training providers are currently undergoing a re-accreditation process. You can read more about this on the ALA’s website: https://www.lymphoedema.org.au/accreditation-nlpr/lymphoedema-training/
If our courses are not successfully re-accredited for 2021 and beyond, and we therefore cannot provide an “ALA accredited course,” course fees for our 2021 students will be refunded (less any transaction fees). The ALA is obligated to inform us of our accreditation outcome by the end of December 2020.
Disclaimers of Other Warranties
2.1 Except where otherwise inapplicable or prohibited by law, our content is provided “as is,” “as available” basis without warranties of any kind, either express or implied, including but not limited to warranties of as to currency or title or implied warrantied of merchantability or fitness for a particular purpose. We make no, and expressly disclaim any and all, representations and warranties as to the reliability timeliness, quality, suitability, availability, accuracy, currency and or completeness of any information within our courses.
Scope of Practice and Ongoing CPD
3.1 The courses teach about decongestive lymphatic therapy (DLT) as pioneered by Dr's Judith and John Casley-Smith. After the course, when using the techniques taught in the course, you acknowledge that you must act within your own scope of professional practice and professional code of conduct. If a patient presents with needs that our outside of your usual scope of practice, you will be expected to refer onward as appropriate.
3.2 Lymphatic techniques are being updated. It is recommended that you seek to complete ongoing continuing professional development courses every two years, as you would be required to do so for organisations such as AHPRA, ESSA, AAMT or your professional association in order to maintain your professional registration.
3.3 It is not mandatory to join the Australasian Lymphology Association (ALA) to practice as a qualified lymphoedema therapist. There are some advantages however including possible indirect assistance with marketing your lymphoedema services and ongoing continuing professional development opportunities. The ALA provides a register of qualified therapists known as the National Lymphoedema Practitioner Register (NLPR) that allows you to be found (by anonymous postcode search) on their website. This is useful if patients are trying to source lymphoedema therapists in their local area. You are encouraged to review the ALA website prior and after undertaking training to first asses your eligibility for listing on the NLPR and then to explore ongoing continuing professional development (CPD) opportunities once qualified. The ALA website can be found here: https://www.lymphoedema.org.au
Release and Indemnity
Contacting Us and Acceptance
5.1 We encourage our students to contact us via email@example.com.